We are aware of the significant problems that a production downtime can cause. Therefore, we have the capability to quickly identify the cause of the failure and propose the most effective solutions to avoid these undesirable situations.
Incidents are recorded immediately, and the response for remote assistance is scheduled and arranged, and if necessary, a visit to the customer’s plant.
Our After-Sales Service helps ensure that SERRA products and solutions operate in a reliable and efficient manner.
Our proximity is your peace of mind. We have specialized teams and the right tools to offer you the highest quality service in the shortest possible time.
From the assistance department, we also manage equipment repairs, both electronic (welding controls) and electrical and mechanical. Our original spare parts guarantee the highest reliability of all the components supplied.
Monday–Friday:
08:00 – 17:00 (CET)
SAT@serrasold.com
+34 93 261 71 53